Solutions

Guest areas watched without watching guests

Security across lobbies, corridors, back-of-house and perimeter, with privacy handled deliberately.

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The situation

What sites in this sector are dealing with

Hotels have to be secure and unobtrusive at the same time. The design question is not how many cameras — it is which areas get analytics, which get recording only, and which get neither.

Back-of-house access

Service corridors and stores are accessible to a large, changing staff base.

High staff turnover

Access lists go stale faster than anyone updates them.

Guest property claims

Disputes are resolved from memory when footage has already rolled over.

Open perimeters

Multiple entrances, car parks and pool areas with no natural choke point.

What we deploy

The products doing the work

Same platform, same event pipeline, same audit log — only the rules differ.

Video Management System

Property-wide recording with zone groups and retention set per area sensitivity.

About this product

AI-Enabled Video Analytics

After-hours intrusion, restricted-area entry and loitering in service corridors.

About this product

Face Recognition System

Staff and contractor access to back-of-house only — not guest areas.

About this product

Outcomes

What changes on site

  • Back-of-house access recorded and reviewable per shift
  • Staff access that expires when employment or a contract ends
  • Property-claim disputes settled from footage that is still there
  • Guest-area cameras kept to recording only, by design

Guest-facing privacy is a brand issue as much as a legal one. We recommend no analytics in guest rooms corridors beyond basic recording, and no identity features in guest areas at all.

CVHow we approach this sectorCognix Vision engineering
Questions

Frequently asked

Can we use this for staff attendance?

Yes, at back-of-house entry points, with consent and a defined retention period.

Where should cameras never go?

Rooms, bathrooms, changing areas and anywhere with a reasonable expectation of privacy. We will refuse to design those in.

Planning something for Hospitality?

Tell us the site, the camera count and what you need to catch. We will tell you what is realistic before anyone talks price.